...Trustworthy Leisure Caravans
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Exceptional Service


 

Customer Service -  Are you happy with the level of service you currently receive? 
 


At Trustworthy Leisure Caravans, exceptional customer service is standard.  From the moment you make your first call to TLC, I hope you notice the difference!  You will be speaking to the fitter who will be servicing your caravan, not a receptionist.  And when it comes to your service, your caravan can be shown to you, or explained to you by the fitter who serviced it...
 


 

There are four services from which you may choose.


 

Gold Service which inspects and services every part of your caravan.

Pre-Holiday Safety Check which ensures your caravan is roadworthy and safe for your holiday.

On site service, which inspects and services every interior part of your caravan.
 

Winterisation Service, ensuring your caravan is adequately protected for the winter season.


 


 

What is included in a service?


 

Gold Service -- (Single Axle £205 plus parts, Twin Axle £225 plus parts)
 

A Gold service offers you complete peace of mind, as your caravan will be fully serviced and inspected in great detail.
 

Please see a brief list of what is covered below:


 

Hitch Mechanism & Breakaway Cable, Jockey Wheel, Chassis, Chassis to Body Security, Corner Steadies, Tyre Pressures & condition, Brake Rods & Cables , Linkages, Axle Wear, Hubs, Bearings, Oil Seals, Brake shoes, Handbrake Operation, Suspension & Shock absorbers, Torque & Mark Wheel Nuts, 12N & 12S Plugs, 12N & 12S Cables, Road Lights, Wiring, Reflectors, Grab Handle Security, Gas Pressure Test, Gas Hose & Pipe Condition, 12V System & Internal Lights, Smoke Alarm, Hob, Grill, Oven, Space Heater Gas & 240V, Water Heater Gas & 240V, Fridge Gas & 240V & 12V, Water Pump, Water filter, Water System, Taps, Microswitches or Pressure Switch, Cassette Toilet, 240V Inlet, ELCB, RCD & Sockets Test, Cupboard Catches, Cupboard Stays, Windows, Catches and stays,  Flyscreen & Blinds, Internal Vents, & Rooflights

Comprehensive Water Ingress Report

Also Included as standard for your safety, Flue Analysis and Carbon Monoxide testing
 

Unfortunately, it is difficult to have an inclusive price as prices vary greatly with regards to what running gear (braking system) you have on your caravan.  However, if you wish to email, or phone me with your caravan details, I will happily give you an inclusive price, with no obligation. 'Parts' - are only items fitted to your caravan, ALL CONSUMABLES ARE INCLUDED WITHIN THE SERVICE PRICE.

Parts approximately £9 - £20 for a single axle

Parts approximately £18 - £40 for a twin axle


 

Pre-Holiday Safety Check -- (Single Axle £160 plus parts, Twin Axle £175 plus parts)

A Pre-Holiday Safety Check ensures that your caravan is roadworthy and safe for your holiday.

Hitch Mechanism & Breakaway Cable, Jockey Wheel, Chassis, Chassis to Body Security, Corner Steadies, Tyre Pressures & condition, Brake Rods & Cables , Linkages, Axle Wear, Hubs, Bearings, Oil Seals, Brake shoes, Handbrake Operation, Suspension & Shock absorbers, Torque & Mark Wheel Nuts, Road Lights, Wiring, Reflectors, Gas Pressure Test, Gas Hose & Pipe Condition, Smoke Alarm & Battery, (Test for safe operation) Hob, Grill, Oven, Space Heater Gas & 240V, Water Heater Gas & 240V, Fridge Gas & 240V & 12V, 240V Inlet, ELCB, RCD & Sockets Test

Also Included as standard for your safety, Flue Analysis and Carbon Monoxide testing

Unfortunately, it is difficult to have an inclusive price as prices vary greatly with regards to what running gear (braking system) you have on your caravan.  However, if you wish to email, or phone me with your caravan details, I will happily give you an inclusive price, with no obligation. 'Parts' - are only items fitted to your caravan, ALL CONSUMABLES ARE INCLUDED WITHIN THE SERVICE PRICE.

Parts approximately £9 - £20 for a single axle

 

Parts approximately £18 - £40 for a twin axle

 


 

On site service -- (Single Axle £160, Twin Axle £175)

Gas Pressure Test, Gas Hose & Pipe Condition, 12V System & Internal Lights, Smoke Alarm, Hob, Grill, Oven, Space Heater Gas & 240V, Water Heater Gas & 240V, Fridge Gas & 240V & 12V, Water Pump, Water System, Water filter, Taps, Microswitches or Pressure Switch, Cassette Toilet, 240V Inlet, ELCB, RCD & Sockets Test, Cupboard Catches, Cupboard Stays, Windows, Catches and stays,  Flyscreen & Blinds, Internal Vents, & Rooflights

Comprehensive Water Ingress Report

You may wish to have a water filter replaced, this will be done on request at the cost of the filter

Also Included as standard for your safety, Flue Analysis and Carbon Monoxide testing


 


 

Preparing your caravan for servicing

The caravan when possible should be on relatively flat ground, with a minimum of 3ft (1meter) on either side, to allow access to your wheels, hubs & braking system.

For greatest accuracy of the water ingress inspection it helps if your caravan is as empty as possible, this will only be for around 5 hours, bottle box & bed lockers and washroom should be emptied.

Electricity, approximately 5 gallons of water, a 12V leisure battery and a gas bottle should be available.  Part of the service is to inspect or test these items, but if you do not have them, I can supply them all for you with prior notice.

Please place your water pump, (if detachable) in the kitchen sink for easy location

Please leave all your keys for access to external lockers, hitch locks, wheel locks & if fitted (security locking wheel nut tool)
 


 


 

Winterisation Service          (£30)
 

Although your caravan may not often be used throughout the winter season, this is generally the time when most damage is caused. For this reason at Trustworthy Leisure Caravans I offer a Winterisation Service.

This service involves draining down your caravan water system and toilet, so that the new season does not unexpectedly cost you money due to frost damage. 
 

Water Ingress Report          (£35)

In addition to the Winterisation service, due to the elements that your caravan will encounter during the winter season, I also offer
 

a 'Peace of Mind' Comprehensive Water Ingress Report.

This report ensures your caravan is in good condition and prepared for the winter.  In many cases water ingress has started well before winter, but unfortunately not found until it is too late, and devaluing your caravan greatly.


Winterisation Service & Water Ingress Report          (£45)


 


 

Pre Purchase Inspections (single axle £65  twin axle £80)

Purchasing a caravan can be huge decision (after all it's your second home!)  and being informed BEFORE you buy can save you disappointment & sometimes great financial loss. 
 

Pre Purchase Inspection include comprehensive Water Ingress Report, Gas pressure test, Tyres, Brake operation (not service) & Bearings, Road lights, and that items of considerable value are working.
 


 

Repairs

Apart from exterior panels, all aspect of caravan repairs can be undertaken. 
 

 
 


 


If your caravan is within 20 miles of Wrexham

there is no charge for mileage,
 

But don't worry, if your caravan is more than 20 miles from Wrexham

it can still be serviced
 

but there is a charge of 75p per mile, after the free allowance.
 

 

This allows me to keep my prices fair and realistic to everyone


 


 


 

With over 29 years experience, and a fully qualified

City & Guilds Caravan Engineer,

You know you can trust Trustworthy Leisure Caravans






 

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